Hi bazee Terms and Conditions

General Terms and Conditions

Welcome to hi bazee. These Terms and Conditions ("Terms") form a legally binding agreement between hi bazee and its users. By accessing the hibazee.com website or mobile application, you are agreeing to these Terms in full.

Hi bazee is a licensed online betting and gaming platform. Access to our services is conditional and may be revoked at any time for breach of applicable rules. These Terms and Conditions apply in both Bengali and English, and in the event of any conflict, the Bengali version shall prevail.

Hi bazee always strives to give its users the best experience. However, compliance with these Terms and Conditions is mandatory for everyone to ensure the platform runs smoothly. Violations may result in account suspension or permanent closure.

Account Registration

To open an account on hi bazee, you must provide accurate and truthful information. Creating an account with false or misleading information is strictly prohibited, and any such account may be terminated at any time.

• Each individual may register only one account. Creating multiple accounts is a direct violation of hi bazee's Terms & Conditions.
• During registration, you must provide your full name, date of birth, mobile number, and email address accurately.
• You are responsible for keeping your account password confidential. Sharing account access with anyone else is strictly prohibited.
• Accounts may not be transferred or sold to any third party.
• If you suspect your account has been hacked or accessed without authorization, contact our support team immediately.

Hi bazee may request a copy of your national ID or passport at any time for account verification. Withdrawals may be delayed if the KYC (Know Your Customer) process is not completed.

Age Verification & Adult Policy

You must be at least 18 years old to open an account and use hi bazee's services. This is a non-negotiable provision under hi bazee's terms and conditions. Protecting minors from gaming is one of our highest priorities.

Hi bazee may request proof of age at any time to verify the date of birth provided during registration. Failure to verify your age or providing a false date of birth will result in:

• The account will be suspended immediately.
• All account balances will be non-refundable.
• The relevant authorities may be notified.

Deposit & Withdrawal Policy

Certain important rules apply to deposits and withdrawals on hi bazee. These rules are in place to prevent money laundering and to protect our users.

• From your own account: All deposits and withdrawals must be made using a payment method registered in your own name. Use of third-party accounts is strictly prohibited.
• Minimum deposit: ৳100 and minimum withdrawal ৳500.
• Withdrawal time: Processing is typically completed within 15 minutes to 24 hours.
• KYC Verification: Identity verification is mandatory for large withdrawal amounts.
• Payment Method: Approved mobile banking channels including bKash, Nagad, and Rocket.

Hi bazee does not charge any additional fees on transactions. However, your payment provider may apply their own fees, which are beyond hi bazee's control.

Betting Rules

The following rules always apply when placing bets on hi bazee. Under hi bazee's Terms and Conditions, once a bet is confirmed, it cannot be changed or cancelled.

1. Always review the odds carefully before placing a bet — odds are subject to change at any time.
2. Hi bazee is not responsible for failed bets in live betting due to internet connectivity issues.
3. If a match is cancelled or suspended, hi bazee will settle the bet in accordance with its established rules.
4. If any score or result is found to be incorrect, hi bazee reserves the right to make the necessary correction.
5. Bets placed at abnormal odds due to a system error may be voided.
6. Bets linked to match fixing or any other unethical activity will be voided.

Maximum bet limits vary by event and market type. hi bazee reserves the right to set or adjust limits on any bet at any time.

Bonus & Promotion Terms

Hi bazee regularly offers a variety of bonuses and promotions. Specific terms apply to the use of these bonuses, and it is important to read this section of hi bazee's Terms and Conditions carefully.

• Welcome Bonus: New members will receive a bonus on their first deposit. A minimum deposit requirement must be met to qualify for the bonus.
• Wagering Requirement: To withdraw bonus funds, a specified wagering amount must be completed (typically 10–30x the bonus value).
• Voucher Code: Each voucher code can only be used once. Expired codes will not be accepted.
• Bonus Validity: Bonuses that are not used within the specified validity period will expire and be forfeited.
• One bonus at a time: Multiple bonus offers cannot be active simultaneously unless otherwise specified.

Hi bazee reserves the right to modify or discontinue any bonus offer without prior notice. For full details on vouchers, Voucher Page here.

Responsible Gaming

Hi bazee is deeply committed to responsible gaming. We believe betting is a form of entertainment and should never be seen as a solution to financial difficulties. In line with hi bazee's Terms and Conditions, we actively support our users in building healthy gaming habits.

Our platform offers the following features:

• Deposit limit settings — daily, weekly, or monthly
• Option to pause your account for a set period
• Permanent self-exclusion option
• Automated alerts for gaming behavior patterns
• Access to expert guidance through our support team

To learn more about Responsible Gaming, visit our Responsible Gaming Page here.

Prohibited Activities

The following activities are strictly prohibited under hi bazee's Terms and Conditions. Any violation may result in immediate account suspension and legal action:

• Creating multiple accounts to abuse bonuses
• Placing bets using bots or automated software
• Placing bets using match-fixing arrangements or insider information
• Using the platform for money laundering purposes
• Use of third-party payment accounts
• Attempting to hack or gain unauthorized access to the platform's software or systems
• Fraudulent activity against other users
• Impersonating hi bazee or creating counterfeit websites

Account Closure & Suspension

Hi bazee reserves the right to suspend or close your account for any of the following reasons:

• Violation of hi bazee's Terms and Conditions
• Providing false or incomplete information
• Suspicious or fraudulent activity
• Age Verification Failure
• Extended account inactivity (over 12 months)

You may request to close your account at any time. Any outstanding balance will be returned through the standard process; however, any bonus balance will be forfeited.

Dispute Resolution

If you have a dispute with hi bazee, please contact our customer support team first. Most issues are resolved within 24–48 hours. The steps for dispute resolution under hi bazee's Terms and Conditions are:

1. Step One: Submit a complaint to support@hibazee.com.
2. Step Two: Our team will investigate and respond within 72 hours.
3. Step Three: If no resolution is reached, the matter will be settled through an independent mediator.

Privacy & Data Protection

Hi bazee is committed to protecting your personal information. We use your data solely for service delivery, identity verification, and legal compliance. hi bazee never sells your information to third parties.

To learn more about how your information is used and protected, please see our Privacy Policy Read.

Terms Amendment Policy

Hi bazee reserves the right to update these Terms and Conditions at any time. Any changes will be announced on the platform and communicated to your registered email address. Continued use of the platform after any changes constitutes your acceptance of the revised terms.

• For major changes, at least 7 days' notice will be given before they take effect.
• Changes made for urgent or legal reasons may take effect immediately.
• Previous versions will be kept in our archive and made available upon request.

For any questions regarding these Terms, contact us at support@hibazee.com. hi bazee is always here for its users.